VM Hosting

🔒 How to Reset the Root Password of Your VM

⚠️ Note: This applies only to VPS's that have password-based login enabled. ✅ Steps to Reset Your Root (or Administrator) Password 1. Log in to the VPS Management Panel Go to https://vps.expanse.host 2. Locate Your VPS Find your VPS in the list and click the "Manage" button. 3. Open the Options Tab In the top navigation menu, click on the "Options" tab. 4. Scroll Down to 'Root/Administrator Password' Find the section labeled "Root/Administrator Password" near the bottom of the page. 5. Reset the Password - Click the "Reset Password" button. - In the "User" dropdown: - Select root for Linux VPSes. - Select Administrator for Windows VPSes. 6. Confirmation Message You’ll see a message at the top of your screen: "Password Reset Successfully. The new password has been sent to your email address." 7. Check Your Email Open your inbox associated with your Expanse account to find the new root/administrator password. 📌 Tips - Make sure to check spam/junk folders if you don't see the email. - For security, consider logging in and changing the password to something custom after the first login. Please contact us if you face any issues

🖥️ How to Connect to Your Windows Server (via RDP)

You can easily connect to your Windows VPS or dedicated server using Remote Desktop Protocol (RDP) from your local computer. ✅ Requirements - Your server IP address - Your login credentials (username: Administrator, and your password) 💡 If you’re using Windows 10 Home, you may need to install or activate the Remote Desktop app from the Microsoft Store before proceeding. 🔌 Steps to Connect 1. Open Remote Desktop Connection - Press Start → search for Remote Desktop Connection (or Remote Desktop App). - On macOS, download the Microsoft Remote Desktop app from the App Store. 2. Enter the Server IP - In the Computer field, type your server’s IP address. - Click Connect. 3. Login to Your Server - When prompted, enter: - Username: Administrator - Password: (the password provided in your VPS details) - Click OK. 4. Accept the Certificate Warning - If a yellow warning or security prompt appears, click Yes or Continue. 🪟 You’re In! You should now see your Windows Server desktop — ready to use just like a normal Windows PC. 💬 Troubleshooting Tips - Connection failed? Ensure your server is online and the IP address is correct. - Wrong password? Try copying it from your VPS panel again (watch for spaces). - Using macOS or Linux? Use the Microsoft Remote Desktop app or Remmina (Linux). Please contact us if you face any difficulty.