📊 How to submit an MTR Report
- Download WinMTR
- Extract the contents of the .zip file to your desktop.
- Open the WinMTR folder, then open the folder that matches your version of Windows (32-bit or 64-bit) and run
WinMTR.exe.
- Enter the IP address you want to test in the Host field. This will be the IP of the service you're diagnosing.
Note: If multiple IPs are listed, run a WinMTR test for each IP address.
- Click Start, and let it run for 1 minute
- Click "Export Text" and save the .txt file to your desktop. Name this file WinMTR-report.
- Reply to your ticket and attach the text file with your results to your reply.
Please contact us if you face any difficulty.
